My place

Do you offer medical service?

At Koisi, we provide a medical service in collaboration with various providers, so that in case of a medical consultation or emergency during your stay, you can make use of it.

Depending on the city where you are staying, a specific provider will be assigned to you.

The mentioned benefits are exclusive to our customers with international insurance or a national insurance associated with the provider of each city.

How can I request the service?

To request any consultation or emergency, you will need to call the corresponding provider, inform them that you are calling from Koisi, and specify the name of your accommodation. They will ask you several questions to assess your health condition and determine the next steps, which may include:

  • Telephonic diagnosis.
  • Visit from a doctor to your Koisi accommodation.
  • Going to the hospital or, if necessary, arranging an ambulance for transportation.

Below, you can find the provider collaborating with us in each destination and the details of this service.

Cities where you can access the medical service

San Sebastián

  • Koisi Hostel

Policlínica Gipuzkoa

Address: P.º de Miramón, 174, 20014 Donostia – San Sebastian, Gipuzkoa

Link to Google Maps

Phone: 901 123 456

  • Indicate that you are calling from Koisi+ provide the name of your accommodation.

Consultation benefits:

  • Free medical visit to the accommodation if required.